• What Methods Can I Use to Pay at Watchofroyal.com?
• How safe is it to write down my credit card details?
All credit cards are valid at Watchofroyal.com. You can also make your payment by Wire Transfer-EFT or Payment at the Door. Our bank information required for payments to be made by wire transfer is specified on the payment page.
• How can I get information about my order?
Watchofroyal.com has taken all necessary security measures. Your personal information is safe with SSL security and fraud prevention services. watchofroyal.com works with Bank Supervisory Authority Approved IZICO payment systems and your credit card information is not kept in our system in any way.
•Can I change my order?
You can follow the information about your orders from your customer panel. If you have any questions, you can send an e-mail to [email protected] or contact us via Whatsapp 0(850) 305 43 24.
• In which currency will my order be debited from my account?
If the products in your order have not yet been shipped, you can change your order by calling or e-mailing our office. After the product has been delivered, you can change the product within the 14-day exchange period by contacting our office by phone or e-mail. Our phone number: 0(850) 305 43 24
•I received an e-mail about my shipment, but my product has not arrived yet. What should I do?
watchofroyal.com offers a global shipping service and supports any of the currencies of our customers' choice: TRY, DOLLAR or EURO.
• How are shipping delivery times for products determined?
You can find out where your cargo is from the cargo tracking number we send you. For more detailed information, you can send an e-mail to [email protected] or contact us at 0(850) 305 43 24.
• If I have more than one product in my cart with different delivery times, what kind of delivery time will apply?
Cargo delivery time varies completely according to the order density. We do our best to carefully ship your orders as soon as possible.
•I have a late order, what should I do?
In such a case, the product with the longest delivery time in the cart will be your delivery time. A shipping delivery time will be added to this.
•Does every product ship to every country? - How is the shipping cost determined?
For your orders that are overdue for delivery, you can send an e-mail to [email protected] or contact us via Whatsapp 0(850) 305 43 24.
•Which cargo companies do you work with? - How do I track my cargo?
Products over a certain kg/mass are sold only within Turkey. The system automatically calculates the shipping fee according to the lists of the cargo companies we have contracted with and according to the kg / weight calculations of the products.
watchofroyal.com works with Yurtiçi Kargo and delivers your orders to the specified address.